Usability study evaluating Duke's Research Data Repository migration to TIND RDM, identifying critical workflow issues before launch and delivering prioritized recommendations that saved an estimated $10K in development time.

End-to-end redesign of the Masterclass app tailored for empty nesters, integrating physical and digital learning to support personal growth and lifelong learning goals.

A scenario-based Storyline 360 learning module for girls aged 10–15, designed to strengthen anxiety management and social connection skills through interactive branching stories and reflective quizzes.

Evaluative research analyzing learner survey data & conducting interviews to identify experience gaps and implement data-driven improvements, resulting in a 20% increase in attendance and satisfaction.